Demo Policy

What Is a Demo Account

A demo account is a specially configured access environment provided by Swismax Solutions to allow prospective or existing customers to explore SwisOne's features, interface, workflows, and capabilities — without affecting any live business data and without consuming any paid subscription time.

Demo access is intended solely as a pre-purchase exploration tool or a training aid. It is not a substitute for a paid subscription, nor does it include all features available in paid plans.

Official SwisOne Demo Account

Swismax Solutions maintains a separate, dedicated demo account for the purpose of demonstrating SwisOne to interested customers. This demo environment is pre-loaded with sample data and is configured to showcase the software's key features in a realistic business context.

The official demo account is the only recommended environment for trialing the software. It ensures:

• No impact on any purchased subscription period or package time.
• Access to a clean, pre-configured dataset for realistic exploration.
• Guided assistance from our team during the demonstration.
• No risk of mixing demo or test data with real business records.

Using Your Purchased Account as a Demo

Some customers choose to purchase a SwisOne subscription and then use their own paid account for demo, testing, training, or exploration purposes rather than using the official demo account. SwisOne does not prohibit this — however, the Customer must clearly understand the implications before doing so.

Customers who choose to demo on their purchased account accept full responsibility for:

• Any test invoices, quotations, transactions, or records created during demo usage.
• The effort and cost of removing or correcting test data from their account.
• Any incorrect reports or ledger entries resulting from demo activity.
• Any confusion caused to their team, customers, or vendors by demo records.
• All other consequences arising from mixing demo activity with a live business environment.

Package Time & Demo Usage

This is one of the most critical aspects of the SwisOne Demo Policy. Customers must understand that subscription time is tied to the account, not to productive use of the account.

This policy applies equally to all subscription types:

• Monthly Package: Demo usage within the month counts as part of that month. The month does not reset or extend due to demo activity.
• Annual Package: Demo usage within the year counts toward the annual subscription period. No extension is granted.
• One-Time or Lifetime Package: Demo or test activity is the Customer's own choice and carries no refund or compensation under any circumstances.

Company Not Responsible for Demo-Related Issues

Swismax Solutions provides SwisOne as a fully operational software platform. The manner in which a Customer chooses to use their account — including using it for demonstration, testing, or training — is entirely the Customer's own decision and responsibility.

The Company is specifically not responsible for:

• Cleaning up test data, dummy invoices, or demo records created by the Customer.
• Incorrect reports or ledger balances resulting from demo transactions.
• Lost or wasted subscription time due to demo usage.
• Any employee or team member confusion caused by test records in a live account.
• Any downstream business or financial impact resulting from demo activity.

Demo Data & Privacy

Any data entered into SwisOne — whether on the official demo account or a purchased account — is subject to the Company's standard data handling practices. Customers should not enter real, sensitive, or confidential business information into any demo environment.

Swismax Solutions retains the right to reset or clear the official demo account at any time without prior notice. Any data entered into the official demo environment may be deleted during routine resets and the Company bears no responsibility for any such loss.

Transitioning from Demo to Live Use

Once a Customer has completed their evaluation using the official demo account and decides to purchase a SwisOne subscription, the Company will set up a fresh, clean account for the Customer's live business use. Demo data from the official demo environment is not carried over to any purchased account.

Customers are encouraged to:

• Complete all exploration and testing on the official demo account before purchasing.
• Confirm all required features are available in the plan they intend to purchase.
• Contact our team with any pre-purchase questions via WhatsApp before committing.
• Begin entering real business data only after their paid account is confirmed and active.

Acceptance of Demo Policy

By requesting access to the SwisOne demo account, by using the official demo environment, or by using your own purchased account in any demo or test capacity, you confirm that you have read, understood, and agreed to this Demo Policy in full.

If you have any questions about the demo process, account setup, or anything related to trialing SwisOne, our team is happy to assist. Contact us on WhatsApp at +92 312 5190928 before purchasing — we want to make sure SwisOne is the right fit for your business.